1. Digital Products (eBooks)

• All digital purchases are non-refundable
• Once delivered, no cancellations are accepted

2. Physical Books

We accept refunds/replacements only if:

• Item is damaged
• Wrong product received

Conditions:

• Must be reported within 7 days of delivery
• Proof (photo) required

3. Non-Eligible Refunds

• Change of mind
• Incorrect address provided by customer
• Minor printing variations

4. Refund Process

• Contact: [Insert Email]
• Approved refunds processed within 5–10 business days

5. Shipping Costs

• Non-refundable unless item is defective